What our clients say



Steve kept me informed throughout the entire process. He was able to come up with finance for me when a previous broker was unable to due to several issues. He even got me my home for $20,000 cheaper than my initial offer!


Amanda and I would like to say thank you (Steve) very much for your help in acquiring our Shangri La. It certainly wasn’t as straight forward as I imagined. Once again your professionalism and tenacity got us through. Thank you


Thanks again (Steve) for all of your help with our re-financing, once again you went above and beyond to make sure it all went smoothly.


We engaged Richard Shaw as our broker to finance our purchase in Brassall back in December 2017. Our first experience with his team was wonderful and seamless so we decided to engage THL for refinancing for an extension on our house. Again, Richard was very professional and his customer service was swift and thorough. In February 2019 we purchased another house using Richard as our broker and feel that he found us the best finance deal possible on the market. Twelve months later, almost to the day, and Richard called me to offer his services to refinance to a much lower interest rate. His service is so personal and we appreciate his efforts in looking out for the best deal for us. I would, (and have) recommend Richard to anyone looking for a great broker!


Thank you very much for all your help throughout this process.
You (Steve) and your team have been extremely helpful and insightful.
I cannot recommend you and THL highly enough, and will be sure to spread the word of your services.


Once again thank you (Steve) so very much for all your patience and help getting this done for us, it was a long road but we have now moved and settled and the family is very happy. You have gone above and beyond here and it’s really appreciated. The extra reduction in interest rate is an added awesome bonus and shows you worked very hard right to the end for us.


Steve Gravina and Madelein were absolutely fantastic to deal with. They handled the purchase of our property with the upmost professionalism and nothing was too much trouble. Completely took the stress away from us and it was so reassuring to know everything was being handled by Steve and the team. Would not hesitate in using THL again in the future. Thankyou.


Steve Gravina is exceptional at what he does and we could not reccomend him highly enough. His professionalism, dedication and drive to get you the best deal is second to none. We have used Steve twice now and he has made both occasions very easy and is a “real” person to talk to. Thank you again Steve you have won our continued business. Dan & Kimberley.


Peter (Financial Advisor) helped us purchase our first home. Their knowledge, professionalism and open communication made the process as simple and straight-forward as possible. Would definitely recommend!


Great service from Lynelle and Maddy at THL Finance Partners. When our own bank wouldn’t help us, Lynelle found someone who would, and then followed through the entire process to get us the outcome we wanted. And now we’ve just received a lovely thank you gift! Thank you Lynelle, it’s been a pleasure working with you.


Richard Shaw and Madelein Gordon were absolutely amazing in helping us secure a better finance deal for our investment property and a home loan for a new house. Their communication was outstanding throughout the entire process and they understood that due to the timing (wedding four days after moving) we were a little extra stressed. They made our lives so much easier explaining to us exactly what was happening at every stage, timelines, what needed to be done and reassuring us everything was going to work out. They have incredible knowledge on the market and the processes involved. Thank you so much for your work on our finances! Will definitely be calling you again next time.


Tiana and myself just wanted to say thank you (Steve) for the work that you put in to our loan, and would like to commended you on the service that you provided us as a family.



I am stunned and so thankful for the result. Your efforts have been outstanding! Peter, you have been a true friend and professional. I so appreciate you and your amazing efforts. I shall never forget your overwhelming kindness and perseverance. Have two more friends who need help and I have referred them to you.


We have had dealings with Peter Morris and Steve Gravina over the past 8 years and can’t fault them.
Professional. Friendly. Educated. Informative.
Thank you for looking after us and going above and beyond!



Lynelle was amazing. So thorough. So friendly. Amazing professional and quick communication and follow up. We have used THL a few times now and will do again. Our situation was a little unique and Lynelle made the process smooth for us still and stood with us through the whole process. The girls on the front counter are also happy and friendly and helpful. Overall you should all go see them.


Thank you (Steve) for your relentless persistence and consistently professional character to get this result. Much appreciated.


I would like to thank you both (Steve & Maddy) for all your help and support during the home loan process and also the car loan. Your service is exceptional and I really can’t thank you both enough… Together we have achieved something I never thought possible.


Thank you for all your help and knowledge with helping us achieve our goal, it is much appreciated.


I just want to say thank you both (Steve & Maddy) for being so great with everything and helping me to realise this celebratory occasion of home ownership. What I thought was going to be an arduous process, fraught with difficulty and all sorts of contradicting information, was made so much easier with the help of you. I’m not sure if I would have been able to do it without you. So, thank you for the gift but more importantly thank you so much for all your help and dedication throughout my loan application process. It is deeply appreciated and it was a pleasure working with you both.


We would also like to take this opportunity to say thankyou for all of the assistance we have received over the years. You have always provided excellent service and the best professional advice. We are forever grateful. We have no hesitation in recommending any of our family and friends to you (Steve) and Toowoomba Home Loans.


Junko and I would like to say thank you for everything in securing this loan for us. We are excited to be finally moving into our place after approximately 3 years of back and forth and countless of people helping us. We could not have done this without the help from many parties such as the solicitor but we definitely could not have done this without your help and the support that we have received from Toowoomba Home Loans. We have never received a bad advice from Toowoomba Home Loans and have been treated as family even before we secured our first home loan with Toowoomba Home Loans. We are ever grateful for the support that we have received from Toowoomba Home Loans notably Jim, Lynelle and yourself (Steve) throughout the years and for many more years to come. We are happy to have found such a caring organisation and even though we are back in Brisbane we will be continually recommending the company to our friends.


Thank you Steve for your incredible assistance once again with our most recent loan. Your dedication and commitment to getting the best possible outcome for us is amazing and very much appreciated. You make the whole process streamlined and simple, significantly reducing the stress associated with loan applications. We very much value your service and will definitely return for your advice and guidance with our next endeavour!


We will not hesitate to recommend your services to anyone looking for a home loan. Especially as first home buyers, it was invaluable to us to have someone as kind and professional as yourself step us through the process and take care of so much of the work


Thank you for all your support in assisting us to achieve our dream. Toowoomba Home Loans has been there for us since we moved to Toowoomba 12 years ago. After buying and selling three times we have purchased our ‘dream’! A dream that we thought would never be possible and out of our reach but with your support and guidance we did it.


I would like to thank you for your unwavering persistence to assist me in refinancing my house. Finance with other lenders had not been obtained due to our circumstances, so to achieve this outcome was a huge relief for us. I am personally very grateful that you worked with us and enabled me to be in a much better financial position than I was left in.
I was previously someone who did not fully appreciate the unique job that mortgage brokers do. I am now a convert who knows that mortgage brokers can truly make a difference to people looking for finance and would now certainly advocate the use of mortgage brokers, especially people like you.


Straight forward good service.


Steve’s a good man and good at his job.


We very much appreciated the professional service you provided to us and it was great to be able to rely on you to have all our financial needs under control and well organised at the right time, particularly when we were sometimes under stresses beyond our control.


(Greg) A wonderful man, helped me greatly, 12 out of 10 for service.


Helped us out enormously that’s why we keep coming back.


Good value, gets the job done. I send lots of people to Steve.


Beautiful outcome and great service


Huge thank you not just for the beautiful towel that you sent me but for the outstanding service you always provide. Cannot thank you enough and love my new home.


Dealing with the bank I had been a customer with for over thirteen years was becoming very stressful for me and was taking such a long time. You alleviated that stress for me and managed to get the loan through in, what seemed like, the blink of an eye. I really appreciate your assistance.


I will definitely be recommending you to friends, family & work colleagues. Would also like to thank your office staff for their politeness & willingness to assist me each time I called, well done!


You made the whole process very simple for us, and certainly exceeded our expectations in terms of time frame and we were also impressed with the amount of options given to us in terms of interest rates and loans.


Your assistance and willingness to help was over and above anything I’ve come across in the past 18 months dealing with banks and builders.


You have been the only truly reliable, helpful, competent, and honest person we’ve dealt with through this entire process, and truly the only one to put us at ease about it all.
Thanks again, and we will most definitely be recommending you to everyone.


We look forward to working with you to achieve your goals.